Designers Support
Designers support for samples - selection, storyboard, presentation, etc.
We are happy to provide designers with whatever support they need to do their jobs. This includes samples at no charge including for presentations and story boards. Standard samples usually take a few days. If we are sampling you on custom products, e.g. hand-beveling, custom color-matching, etc., that can take longer. Samples are sent via UPS Ground.
We can work from your pictures (or renderings) to suggest which of our products would best achieve your goal or start with something you saw on our site. If you have something more unique in mind, we work with designers offering customizations to our standard products such as hand-beveling and/or scraping as well as hand-rubbed natural, plant-based oil. If you need a specific color to pull the floor into your palette, we can help with that.
We work with the contractors to coordinate the delivery of our products to the construction site and provide them in advance with helpful information on how to best get heavy, dense wood into the space. If there are technical questions, we answer them. We try to be proactive to see that our understanding of the way things are going aligns with our understanding of the way we thought things were supposed to go. Sometimes our experience can help us anticipate and head off issues.
